Shipping policy
At Piko Piko, we strive to deliver your orders as quickly and smoothly as possible. Please read our shipping details below before making a purchase.
Shipping Rates & Delivery Time
📍 Hong Kong 🇭🇰
We use SF express to ship our deliveries in Hong Kong.
• Free shipping on orders over HKD 700.
• Orders under HKD 700 will be paid on delivery by SF express.
• Estimated delivery time: 1-3 business days.
📍 International Shipping 🌏
• We offer worldwide shipping. Shipping fees and delivery times vary depending on the destination.
• Estimated delivery time: Depending on location and courier service.
Order Processing & Tracking
• Orders are typically processed within 1-3 business days after payment confirmation.
• Once your order is shipped, you will receive a tracking number via email.
Important Notes
• Shipping times are estimates and may be affected by factors such as customs clearance, holidays, or unexpected delays.
• We are not responsible for lost, stolen, or misdelivered packages. Please ensure your shipping address is correct before placing an order.
• Any additional duties, taxes, or customs fees for international orders are the buyer’s responsibility.
For any questions, feel free to contact us on Instagram @pikopiko.hk or email us pikopikohks@gmail.com
Thank you for shopping with Piko Piko! ᯓᡣ𐭩